Collapsible content

Shipping Costs

Standard postage within NZ

$8.00 - $10.00 tracked

Rural delivery

+ $6.00

For postage to Australia or rest of the world please get in touch.

Tracking My Delivery

We are a small home-based business and aim to pack orders quickly.

All orders will be assigned a tracking number when dispatched. This will be provided by email.

NOTE: If items are low in stock, they may be made to order. Please allow an additional 10-15 business days for delivery.

Exchange and Returns

Please inspect your order upon its arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We are happy to issue an exchange if an item is defective or damaged. Refunds may be approved. However, items sent back to us without first requesting a return will not be accepted. You will need to keep receipt or proof of purchase. A photo may be required.

How is my order packaged?

All items are packaged for protection in transit. Larger items have additional padding.

Can I stock your products in my store?

We would love to speak with you about your store! Email us at kiaora@waihonga.co.nz for our Product Guide and wholesale prices.